1. Accepted payment methods
You can pay with major credit and debit cards (including Visa, Mastercard and American Express), Apple Pay and Google Pay. The methods shown at checkout are the ones currently available for your order.
2. When payment is taken
Payment is taken in full when your order is placed. If we are unable to fulfil your order for any reason, we will refund you in full to your original payment method.
3. Currency
All prices are in Australian dollars (AUD) and include GST. We only sell to customers in Australia, so there are no currency conversions or hidden fees at checkout.
4. Security
All payments are processed through secure, encrypted systems provided by Shopify and our payment partners. Calahe never sees or stores your full card details.
5. Pricing
We work hard to keep prices accurate. If a product is listed at an obviously incorrect price because of an error, we may cancel the order and refund you in full.
6. Refunds
Refunds are processed to your original payment method as described in our Refund Policy.
7. Fraud prevention
Orders are screened for signs of fraud. We may contact you to verify an order, and we may cancel and refund any order we cannot verify.
Contact Information
Store name: Calahe
Address: 50 Radburn Road, Hebersham NSW 2770, Australia
Email: support@calahe.com
Phone: 0481 488 168
Customer service hours: Monday to Friday, 9am to 5pm (Sydney time), excluding public holidays
Response time: within one business day